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Author: Donal Tobin

True Story: SMS Deliverability Issues with the Rise of MVNOs

by Donal Tobin on August 27, 2018April 15, 2019
SMS Deliverability Issues

According to Microsoft, an incredible 97% of consumers said customer service is somewhat or very important in their choice of, or loyalty, to a brand. Meanwhile, a recent study by… [Continue Reading]


How to Successfully Send SMS Over Nigeria’s Do-Not-Disturb (DND) List

by Donal Tobin on August 14, 2018September 10, 2018
DND_List

Nigerian DND List Did you know that, in 2016, Nigerian Communication Commission (NCC) mandated the Telecom operators in Nigeria to implement a Do-Not-Disturb (DND) list? The DND list blocks all… [Continue Reading]


Finding the Best Routes for Your SMS Traffic

by Donal Tobin on July 23, 2018August 8, 2018
Provider_Comparisons_for_Egypt_Carriers

As you may be aware, at RingCaptcha, we use multiple SMS providers to ensure that our customers’ one-time password (OTP) traffic has the highest chance of reaching their end users… [Continue Reading]


True Story: How RingCaptcha’s True Single API Call Saves You From Service Disruption

by Donal Tobin on June 4, 2018April 15, 2019
provider-deliverablity-issues

What happens when your provider has deliverability issues with a carrier? Two weeks ago, Ufone Pakistan announced that they would be applying new filtering on all international A2P traffic. This… [Continue Reading]


OTP Deliverability: Does Your Provider Do This For You?

by Donal Tobin on April 16, 2018June 29, 2018
otp_image

Most SMS/voice providers will sell you the impression that sending SMS/voice one-time passwords (OTP), which are used for phone number verification, or user authentication, is just a single API call…. [Continue Reading]


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