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Category: OTP

How to Reduce False Leads: A Case Study With UXPin

by Natalie Barbour on June 3, 2020
Reduce False Leads

Most companies try to eliminate friction from their funnel. UXPin, a no-code SaaS tool, instead decided to add friction in order to reduce false leads. Why? Because they committed to… [Continue Reading]


Missed-call Verification: A Cheaper OTP Alternative

by Natalie Barbour on May 28, 2020
Missed-Call Verification

If you’re not using missed-call verification as part of your user verification process then you’re doing it all wrong. While missed-call verification is only available for Android users, it’s these… [Continue Reading]


Top 5 Responses That You Don’t Want to Hear From Your SMS Provider Customer Support

by Khor SoonHin on May 10, 2019May 10, 2019
Top 5 Dreadful Responses From SMS Provider Customer Support

Companies in sharing economy (ride-sharing, food/grocery delivery, etc.), fintech (micro-lending, cryptocurrency, etc.), marketplace, e-commerce, and social network relies on SMS to send one-time password (OTP) for phone verifications to onboard… [Continue Reading]


True Story: How 2nd SMS OTP, alternative SMS providers, and alternative voice OTP improve reliable user onboarding

by Khor SoonHin on April 16, 2019August 1, 2019
Mulitple otp routes for reliable delivery

The Use of One-time Password/PIN (OTP) and two-factor authentication (2FA) Phone verification involves sending a one-time PIN/password (OTP) to a phone number and requesting the user to recite the OTP… [Continue Reading]


2FA Blame Game: Are Other 2FAs More Secure Than SMS/Voice OTP 2FA?

by Khor SoonHin on October 14, 2018May 10, 2019

Recent news headlines have made security-conscious companies increasingly wary of providing two-factor authentication (2FA) via SMS/voice. Yet while SMS/voice 2FA is undoubtedly not without its flaws, focusing only on the… [Continue Reading]


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