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Tag: sms

True Story: How 2nd SMS OTP, alternative SMS providers, and alternative voice OTP improve reliable user onboarding

by Khor SoonHin on April 16, 2019August 1, 2019
Mulitple otp routes for reliable delivery

The Use of One-time Password/PIN (OTP) and two-factor authentication (2FA) Phone verification involves sending a one-time PIN/password (OTP) to a phone number and requesting the user to recite the OTP… [Continue Reading]


2FA Blame Game: Are Other 2FAs More Secure Than SMS/Voice OTP 2FA?

by Khor SoonHin on October 14, 2018May 10, 2019

Recent news headlines have made security-conscious companies increasingly wary of providing two-factor authentication (2FA) via SMS/voice. Yet while SMS/voice 2FA is undoubtedly not without its flaws, focusing only on the… [Continue Reading]


True Story: SMS Deliverability Issues with the Rise of MVNOs

by Donal Tobin on August 27, 2018April 15, 2019
SMS Deliverability Issues

According to Microsoft, an incredible 97% of consumers said customer service is somewhat or very important in their choice of, or loyalty, to a brand. Meanwhile, a recent study by… [Continue Reading]


True Story: How RingCaptcha’s True Single API Call Saves You From Service Disruption

by Donal Tobin on June 4, 2018April 15, 2019
provider-deliverablity-issues

What happens when your provider has deliverability issues with a carrier? Two weeks ago, Ufone Pakistan announced that they would be applying new filtering on all international A2P traffic. This… [Continue Reading]


Case Study: How SMS Notifications Improved Scripted’s First-Time Customer Satisfaction by 49%

by anaisdelmonte on January 31, 2018October 12, 2018
ScriptedRingCaptcha

RingCaptcha’s SMS Gateway Improved Scripted’s First-Time Customer Satisfaction by 49%. How you ask? Listen up now… Company: Scripted Scope: International Website: https://www.scripted.com Business: Content Marketplace Background: Scripted is a powerful content… [Continue Reading]


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