According to Microsoft, an incredible 97% of consumers said customer service is somewhat or very important in their choice of, or loyalty, to a brand. Meanwhile, a recent study by… [Continue Reading]
Nigerian DND List Did you know that, in 2016, Nigerian Communication Commission (NCC) mandated the Telecom operators in Nigeria to implement a Do-Not-Disturb (DND) list? The DND list blocks all… [Continue Reading]
As you may be aware, at RingCaptcha, we use multiple SMS providers to ensure that our customers’ one-time password (OTP) traffic has the highest chance of reaching their end users… [Continue Reading]
What happens when your provider has deliverability issues with a carrier? Two weeks ago, Ufone Pakistan announced that they would be applying new filtering on all international A2P traffic. This… [Continue Reading]
Most SMS/voice providers will sell you the impression that sending SMS/voice one-time passwords (OTP), which are used for phone number verification, or user authentication, is just a single API call…. [Continue Reading]
