Companies in sharing economy (ride-sharing, food/grocery delivery, etc.), fintech (micro-lending, cryptocurrency, etc.), marketplace, e-commerce, and social network relies on SMS to send one-time password (OTP) for phone verifications to onboard… [Continue Reading]
Tag: deliverability
True Story: How 2nd SMS OTP, alternative SMS providers, and alternative voice OTP improve reliable user onboarding
The Use of One-time Password/PIN (OTP) and two-factor authentication (2FA) Phone verification involves sending a one-time PIN/password (OTP) to a phone number and requesting the user to recite the OTP… [Continue Reading]
True Story: SMS Deliverability Issues with the Rise of MVNOs
According to Microsoft, an incredible 97% of consumers said customer service is somewhat or very important in their choice of, or loyalty, to a brand. Meanwhile, a recent study by… [Continue Reading]
How to Successfully Send SMS Over Nigeria’s Do-Not-Disturb (DND) List
Nigerian DND List Did you know that, in 2016, Nigerian Communication Commission (NCC) mandated the Telecom operators in Nigeria to implement a Do-Not-Disturb (DND) list? The DND list blocks all… [Continue Reading]
Finding the Best Routes for Your SMS Traffic
As you may be aware, at RingCaptcha, we use multiple SMS providers to ensure that our customers’ one-time password (OTP) traffic has the highest chance of reaching their end users… [Continue Reading]