The Use of One-time Password/PIN (OTP) and two-factor authentication (2FA) Phone verification involves sending a one-time PIN/password (OTP) to a phone number and requesting the user to recite the OTP… [Continue Reading]
Recent news headlines have made security-conscious companies increasingly wary of providing two-factor authentication (2FA) via SMS/voice. Yet while SMS/voice 2FA is undoubtedly not without its flaws, focusing only on the… [Continue Reading]
According to Microsoft, an incredible 97% of consumers said customer service is somewhat or very important in their choice of, or loyalty, to a brand. Meanwhile, a recent study by… [Continue Reading]
Nigerian DND List Did you know that, in 2016, Nigerian Communication Commission (NCC) mandated the Telecom operators in Nigeria to implement a Do-Not-Disturb (DND) list? The DND list blocks all… [Continue Reading]
As you may be aware, at RingCaptcha, we use multiple SMS providers to ensure that our customers’ one-time password (OTP) traffic has the highest chance of reaching their end users… [Continue Reading]
