The Use of One-time Password/PIN (OTP) and two-factor authentication (2FA) Phone verification involves sending a one-time PIN/password (OTP) to a phone number and requesting the user to recite the OTP… [Continue Reading]
Recent news headlines have made security-conscious companies increasingly wary of providing two-factor authentication (2FA) via SMS/voice. Yet while SMS/voice 2FA is undoubtedly not without its flaws, focusing only on the… [Continue Reading]
Popular image-based social media site Instagram recently announced several security upgrades including compatibility with third-party authentication services that allows for alternative two-factor authentication (2FA) — DUO and Google Authenticator, on… [Continue Reading]
Online marketplaces such as Mercari and Carousell, online dating apps like Tinder, and “sharing economy” giants like Uber all have one thing in common: they use phone number verification. More… [Continue Reading]
According to Microsoft, an incredible 97% of consumers said customer service is somewhat or very important in their choice of, or loyalty, to a brand. Meanwhile, a recent study by… [Continue Reading]